i2c and American Banker to Explore How Issuer Processors Have Become a Competitive Differentiator

i2c Inc., a global financial technology innovator, today announced that Chief Growth Officer Dean Scharmen Jr. will join Michael Moeser, Editorial Content Strategist at American Banker, and Julie Schmitz, Co-founder at Scale Solutions Group, for a live discussion on the fundamental shift transforming the relationship between financial institutions and their issuer processors.

The webinar, “The New Payments Power Play: Rethinking the Issuer Processor Relationship,” to take place on Tuesday, August 4, at 2:00 p.m. ET, will examine new research findings revealing how banks and credit unions are rethinking issuer processor partnerships as payments become a primary driver of growth, customer experience, and product innovation.

The webinar follows the publication of American Banker’s latest research, developed in partnership with i2c. The report, “The New Payments Equation: From Vendor to Strategic Partner,” examines how evolving market dynamics, customer expectations, and technology priorities are reshaping issuer processor relationships across financial services. Financial institutions are redefining issuer processor partnerships, choosing providers that can accelerate innovation, simplify modernization efforts, and support long-term competitive differentiation.

“The research points to a significant evolution in what financial institutions expect from their issuer processors,” said Michael Moeser, Editorial Content Strategist at American Banker. “Rather than focusing solely on transaction execution, banks and credit unions are seeking partners that can help them modernize, navigate change, and bring new products and experiences to market more effectively. Those capabilities are becoming increasingly important sources of competitive differentiation.”

During the webinar, speakers will unpack:

  • Why issuer processor selection has become a strategic differentiator

  • What capabilities financial institutions now expect beyond transaction processing to accelerate growth and modernization

  • How leading banks and credit unions are selecting processor partners to power the future of payments

“The relationship between financial institutions and their issuer processors is undergoing a fundamental shift,” said Dean Scharmen Jr., Chief Growth Officer at i2c. “What was once viewed primarily as a back-office operational function is now a strategic decision that can directly influence growth, innovation, and customer experience. As institutions modernize, the platforms they choose must provide the flexibility, speed, and scalability needed to compete in an increasingly dynamic payments landscape.”

Register for the webinar here. The full American Banker research report is available for download here.

About i2c Inc.

An award-winning global financial technology innovator powering credit, debit, prepaid, core banking, and money movement solutions, i2c unifies banking and payments in an all-in-one platform, transforming product personalization with a customer-centric architecture and accelerating speed-to-market with composable building-block solutions. Financial institutions and fintechs globally trust i2c to help them quickly and efficiently configure and scale differentiated financial offerings in an evolving, competitive market. Powered by innovation and driven by trust for more than 25 years, i2c blends modern ingenuity with expert reliability to supercharge exceptional banking and payments experiences for millions of users and billions of transactions worldwide.

For more information, visit i2cinc.com and follow us on LinkedIn at @i2cinc.

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